Faq

Frequently Asked Questions

Thinking about hiring a Virtual Assistant? Smart move. Here are some answers to the most common questions I get — so you can feel confident, clear, and ready to delegate like a boss.

What is a Virtual Assistant, anyway?

A Virtual Assistant (VA) is your behind-the-scenes business ninja — tackling admin tasks, tech tools, content planning, scheduling, and whatever else is eating up your time. I support coaches, consultants, small business owners, and creatives who are ready to stop doing it all alone.

How does working with you actually work?

We collaborate remotely using your preferred tools — think email, Zoom, shared docs, Asana, and cloud drives. You delegate the task, I take it off your plate. No office required, no micromanaging needed.

Why hire a VA instead of an employee?

No overhead. No training time. No benefits. You get expert support when you need it — and only pay for productive time. I show up ready to go, with zero fluff and a lot of get-it-done energy.

How do payments work?

Choose from:

  • Monthly Retainers: Flat rate, guaranteed hours

  • Hourly Billing: Pay as you go

  • Web Projects: 50% up front, 50% on launch

Credit/debit accepted. Venmo and celebratory tacos negotiable.

What if I go over my hours?
No stress — I give you a heads-up when you’re at 75% usage. Extra hours are billed at the standard hourly rate ($45), and you’re always in control of what gets approved.
Can unused hours roll over?

Nope, but if you prefer flexibility, go hourly — no minimums, no commitment, no guilt trips.

Do my unused hours roll over?

No, they do not.

If you’re concerned about consistently filling a monthly plan, I recommend our flexible hourly rate option where you:

  • Pay only for hours used
  • No monthly minimums
  • No obligation for unused time
  • Skip months as needed

It’s that simple—you only pay for the support you need, when you need it.

How do I send you tasks?
Easy. Choose what works for you:

Email me

Book a call

Drop it in your client portal

We’ll lock in your preferred flow early on.

Can I switch plans later?
Absolutely. Plans are month-to-month — you’re not locked into anything forever (this isn’t a gym contract).
Why is a VA more expensive than an office assistant?

Because you’re not just paying for time — you’re paying for expertise and results. No training wheels here. I’m fast, efficient, and you only pay for what gets done.

I make your business smoother, your days lighter, and your backend prettier.

If you’ve got more questions, I’m just a message away.

Thank you for your amazing expertise in bringing this to life.

When you love your site so much – you want to look at it again … that’s me 🙂 Thank you for your amazing expertise in bring this to life.

Patricia Lansing